The Consumer Directed Personal Assistance Program (CDPAP) is an initiative here in New York which helps people that need personal home care services and since its launch, it has helped many New Yorkers who are facing difficulties. If you have a family member who requires help at home then this is a wonderful aspect of Medicaid which can help them out and it is something which will greatly improve their life. Finding CDPAP agencies in Brooklyn, New York is easy but it is important that you invest time and effort into making sure that you find the best for you and for your family member. Today we are going to take a look at some tips on how you can find the best CDPAP agency to help out.

Experience

Whenever you are reviewing an agency the first thing that you need to check is whether or not they have a lot of experience with CDPAP. The reason for this is because the governmental requirements for this involves huge volumes of paperwork and documentation in order for it to be processed correctly, many inexperienced agencies make errors in this regard which complicates the entire process.

Extra Caregivers?

Occasionally you may find that the neighbor has gone on vacation or that your son is working extra and therefore cannot guarantee that they will be in place to offer care for your family member. In such a situation it is great to have an agency who can offer a Fiscal Intermediary, that will be able to step in at a moment’s notice.

Size

Not all small agencies are poor and not all big agencies are perfect so finding an agency which is somewhere in-between is often the best course of action. Naturally you need to find an agency which is big enough to provide education and training to their caregivers, but also one which is small enough to focus on high quality service.

Reviews

Whilst they shouldn’t always be taking as gospel, viewing reviews about the agency will be a vital part of getting the selection right. Of course we are all different in terms of our needs and our standards but with just a quick glance at some reviews about the agency you will be able to get an idea of what they are good at and what they can improve. Once you have a few agencies in mind that you are considering using, do some investigation work online and see what other clients are saying, this should help you to make that final decision.

Communication

Finally you need an agency which places high focus on their communication and that they have plenty of tools in place to ensure that they are always available and ready to respond to any issues which occur. Speak with the agency before you get started to see what lines of communication they have for their clients.